ORDERS & SHIPPING
Shipping times are displayed on each product. If product is in stock it will ship within 2-3 business days from date of order confirmation, unless otherwise indicated.
Orders are shipped via USPS Ground or Priority throughout the United States, unless otherwise indicated. Please note, We do not deliver to P.O. boxes unless contacted prior to shipping. Applicable sales tax will be applied for all purchases.
For International orders, Fedex, UPS Express or next day service, please email info@residentialdept.com to place your order and receive shipping rates and instructions.
To expedite shipping or for any other questions regarding shipping, please contact us at info@residentialdept.com
RETURNS & EXCHANGES
If for any reason an item does not work out for you we are happy to return it for store store credit (Items only listed for return) We do not offer cash refunds at this time. We accepts unused items in their original condition and original packaging for exchange, or store credit within 14 days of purchase. Returns after the 14 day period may be subject to a 20% restocking fee or denial of return.
* Note: All One-Of-A Kind Items are not Returnable. Please review the item before purchasing and contact us with any size questions or detailed questions prior to purchasing.
If you would like to make a return, please email for a return authorization at: info@residentialdept.com
(No return will be granted without return authorization). Customer will is responsible for return shipping cost.
For your protection, please pack your returns in the original box, return your order with an insured courier (e.g., FedEx, UPS, USPS) & retain your receipt. Company is not responsible for items damaged or lost in transit. Please include a note with your name and invoice number. Once your return is processed, the purchasing card will be credited for the merchandise amount only. We cannot refund shipping charges on return items.
PRODUCT CARE
If you would like to make a return, please email for a return authorization at: info@residentialdept.com
(No return will be granted without return authorization). Customer will is responsible for return shipping cost.
For your protection, please pack your returns in the original box, return your order with an insured courier (e.g., FedEx, UPS, USPS) & retain your receipt. Company is not responsible for items damaged or lost in transit. Please include a note with your name and invoice number. Once your return is processed, the purchasing card will be credited for the merchandise amount only. We cannot refund shipping charges on return items.
PRODUCT CARE
Residential Dept. pieces are handmade with care in the US and slight variations may exist between pieces. As a result, pieces should be handled with care.
Please follow all washing instruction on garments. Residential Dept. will not be responsible for any items damaged due to wrong washing care.
This page is subject to change; please check back regularly.